Privacy Policy
Last updated: 7 August 2026
Solus Prime Solutions Pte Ltd (“Solus Prime”, “we”, “us” or “our”) respects the privacy of individuals and is committed to handling personal data responsibly and in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).
This Privacy Policy explains how we may collect, use, disclose, protect and manage personal data provided to us through our website, enquiries and related business communications.
1. Personal Data We May Collect
Depending on how you interact with us, we may collect information such as your name, company or organisation, email address, contact number, facility or project location, area of interest, and information you provide in an enquiry or other communication.
We may also receive limited technical information relating to use of our website, such as browser, device or website-usage information where applicable.
Some information provided in a professional or business capacity may constitute business contact information and may be treated differently under the PDPA. The PDPA generally excludes business contact information such as a person's business telephone number, business email address, position and business address from its data-protection obligations.
2. How We Collect Personal Data
We may collect personal data when you submit an enquiry through our website, contact us by email or other communication channels, request information about our products or services, discuss a potential project or partnership, or otherwise provide information to us in connection with our business activities.
Where appropriate, personal data may also be provided to us by customers, service providers, project partners or other parties involved in an enquiry or project.
3. How We Use Personal Data
We may use personal data for purposes reasonably connected with our business, including responding to enquiries; understanding facility, project or technical requirements; preparing proposals, quotations or recommendations; arranging assessments, meetings, servicing or project activities; communicating about ongoing or potential work; coordinating relevant technical specialists, service providers or project partners where necessary; maintaining business and project records; improving our services and website; and complying with applicable legal or regulatory requirements.
We will generally collect, use and disclose personal data only for purposes that are reasonable and appropriate in the circumstances and in accordance with applicable requirements under the PDPA.
4. Disclosure of Personal Data
Where necessary for an enquiry, project or service requirement, we may disclose relevant information to employees, contractors, technical specialists, service providers, business associates or other parties involved in providing the required support.
We may also disclose information where required or permitted by law.
We do not sell personal data to third parties.
5. Website Services, Cookies and Analytics
Our website may use cookies or similar technologies that support website functionality, security and the understanding of general website usage.
Third-party website, hosting, analytics or technology providers may process limited information in connection with the operation of the website. Their handling of information may also be subject to their respective privacy policies.
You may be able to control certain cookies through your browser or available website cookie settings.
6. Protection of Personal Data
We take reasonable administrative, technical and organisational measures to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, loss or similar risks.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
The PDPA requires organisations to make reasonable security arrangements to protect personal data in their possession or control.
7. Retention of Personal Data
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet legitimate business requirements, or comply with applicable legal or regulatory obligations.
When personal data is no longer required for business or legal purposes, we will take reasonable steps to cease retaining it or to remove the means by which it can be associated with particular individuals.
This reflects the PDPA's Retention Limitation Obligation.
8. Transfer of Personal Data Outside Singapore
Some technology or service providers supporting our operations may process or store information outside Singapore.
Where personal data is transferred outside Singapore and the PDPA applies, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection requirements.
Under the PDPA, overseas transfers are subject to requirements intended to provide a standard of protection comparable to that under Singapore's PDPA.
9. Access, Correction and Withdrawal of Consent
Subject to applicable law and exceptions, you may contact us to request access to personal data that we hold about you, request correction of inaccurate or incomplete personal data, or withdraw consent for particular uses or disclosures of your personal data.
Where consent is withdrawn, we will inform you of any relevant consequences and will cease the applicable collection, use or disclosure where required by law.
PDPC guidance recognises individuals' rights to request access and correction and to withdraw consent with reasonable notice, subject to applicable exceptions.
10. Third-Party Websites
Our website may contain links to websites operated by third parties.
Solus Prime is not responsible for the privacy practices or content of third-party websites. You should review the relevant privacy policies before providing personal data to those sites.
11. Data Protection Enquiries
For questions, requests or concerns relating to this Privacy Policy or the handling of personal data, please contact:
Data Protection Officer
Solus Prime Solutions Pte Ltd
Company Registration No. 202245872W
Email: projects@solus-prime.com
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable requirements.
The latest version will be published on this website together with the date of the most recent update.